LTL Shipping (Less than Truckload)

LTL freight is the easiest way to move large and bulky items (100 lbs to 10,000 lbs) quickly and efficiently while keeping shipping costs low. Please go to QUICK QUOTE to begin booking your pallet & LTL shipments

Truckload

A dedicated full truck means less touch points and will often reduce damages along with enjoying quicker delivery times. Please contact [email protected] for Concierge booking on your next FTL shipment.

Parcel & Ground

Please contact [email protected] to inquire about activating Ground delivery options.

Freight Club offers nationwide delivery across the contiguous US lower 48 States. Providing all types of service for both commercial & residential needs. Presently we do not process orders to P.O Box addresses, APO and FPO.

  • Furniture, Lighting, Home Décor, Appliances, Electronics, Apparel, General Commodity items
  • Items that qualify for Ground shipments (eg UPS & FedEx)
  • Palletized Goods
  • Boxed Goods (not on a pallet)
  • Any non-perishable boxed goods

Note: Sorry we do not ship anything, illegal, perishable, requiring cold-storage / reefer trucking, or live animals, nor do we offer drayage at this time.

  • Back of Truck – one man delivery, customer to remove product from back of truck (no liftgate)
  • Curbside – one man delivery, carrier will lower product to the ground
  • Threshold – first dry area, garage, entranceway etc
  • Room of Choice – 1-2 man delivery (depending on weight). Delivered to room of choice up max 2 flights of stairs
  • White Glove with Packaging removal:  as above with packaging removal
  • White Glove Light Assembly:  as above & 30 minutes light assembly

Note: For additional services – please contact [email protected] for pricing

While freight shipping services are very reliable, shipments do not typically come with a guaranteed transit time unless it is requested. Pickup day is not included in the qualification and calculation of transit time.

Delivery times will vary depending on where the product is being collected from & where it is being delivered to.  On average deliveries to or from non-rural / out of town areas can take longer to be shipped.

It is important to understand that delivery schedules tend to vary. Please do not schedule contractors to start work until your shipment arrives. Freight Club can’t be held responsible for any shipping schedule guarantees. The same applies for direct or indirect inconveniences, monetary losses and additional charges incurred.

Please make sure that all items being shipped are properly and securely packaged to prevent damage in a mixed goods LTL environment. All freight should be packaged, crated, or stacked and secured onto pallets with banding, shrink-wrap or breakaway adhesive. Labels should be placed on every freight piece. Please note, our carriers may refuse to pick-up the shipment if not properly packaged.

Improper packaging may decrease or nullify the carrier’s liability for damage claims or loss.

Freight dimensions and freight weight should never be estimated. It’s critical to measure the length, width and height to the nearest inch, especially for LTL shipping, as carriers rely on exact dimensions to determine how much freight can fit on one truck. Incorrect or estimated measurements could result in costly secondary billing adjustments.

Much like freight dimensions, weight also needs to be accurate. Freight carriers typically use the listed weight to determine how much freight can fit into an individual truck. The Department of Transportation (DOT) has truck weight regulations in place and incorrect weights could result in costly secondary billing adjustments.

A freight class is configured by the combination of weight, value, density, likelihood of damage, and ease of moving. All items have been specifically classified and assigned a category code by the National Motor Freight Traffic Association (NMFC) as a freight industry standard & is automatically calculated for you.  Please note, if you overwrite the calculated Freight Class, a secondary billing adjustment may occur. If you don’t know how to calculate your Freight Class, please go to our Free Freight Class Calculator.

Product category is a requirement from all carriers in order to calculate accurate shipping rates. It is essential for mattresses, appliances, electronics and upholstered items to have the correct Product Category as they often require special handling from select carriers.

Once you have created a Quick Quote, you will see a complete list of carriers able to deliver your shipment and information about many of carriers to help you in your decision. You can hover the Carrier name to see more details for each Carrier, such as specialties and possible restrictions.

Once an order has been booked, the majority of our carriers will collect the item within 48 – 72 hours (2 – 3 business days). If you have a time sensitive shipment, be sure to contact [email protected] to discuss the best options. Please allow more time for pick-ups outside of metropolitan areas.

At this time we do not provide shipping labels. Please ensure each carton has its own shipping label adhered to the outside.

BOL in the freight industry stands for Bill Of Lading. This document works as a receipt of freight services, or a contract between the carrier and the freight shipper that provides all the necessary details to process and invoice a shipment correctly (date of shipment, number of units, freight classification, weight, etc.). The BOL is created and then presented to the carrier at pickup. The shipper retains a copy of the BOL for their own records.

Please ensure when booking your shipment that the contact information for both the shipper and consignee are included in case they need to be reached by the carrier.

Please refer to our latest Terms and Conditions agreement for full description of coverage.

When obtaining a freight quote, the type of commodity, weight, dimensions, pick-up and delivery location, and distance all influence the cost to ship. The best way to avoid a change in shipping rates is to ensure that all information given to Freight Club at the time of booking is 100% complete and accurate. When scheduling your freight shipping, make sure you are as honest and accurate as you can be about the contents, size, and weight of your freight.

Once your shipment has been booked, the Freight Club tracking number will be available within 24 hours of the requested pick-up date (for most carriers) and can be provided to the consignee for tracking. Please go to Freight Club Tracking page to track each shipment.

Yes, someone who is authorized to sign over the shipment and Freight Club’s BOL must be present at the time of pickup. If the driver arrives at the pickup location and either the freight is not ready or there is no one available to sign the BOL, the driver will not normally wait, or if they are asked to wait there may be a holding charge.

If the pickup must be re-dispatched, some freight companies charge a re-delivery fee to cover extra time and miles.

Carriers will call to schedule delivery appointments for residential deliveries once the freight has arrived at the local delivery terminal. At the time of delivery, someone who is authorized must be present to sign the Proof of Delivery document.

IMPORTANT: Please ensure the consignee knows to inspect their order carefully when it arrives noting the condition of the packaging. Signing the Proof of Delivery acknowledges that the items are in good condition, and claims may not be honored for concealed damage without notation of damages on the Proof Of delivery document.

Please Note for commercial deliveries the driver will arrive within normal business hours without calling ahead of time to book an appointment.

If your freight arrives damaged, it is important to accept the shipment in order to document the claim correctly.

 

Intent to claim must be provided via email to [email protected] within 48 hours of delivery.

 

While Freight Club will act as liaison and assist the customer in processing the claim and filing all necessary paperwork, we cannot guarantee all claims will be accepted by the shipping company.  Typical resolution times are approximately 30 to 90 days from when the claim was filed and accepted by the carrier.

Please note, for customers on credit terms with Freight Club, customers do not have the right to deduct unpaid charges for freight and shipping services against unpaid claims for loss or damages. In addition, Freight Club is not obligated to act until the invoice in question has been paid in full.

Due to the high volume we ship through our network of carriers, we are able to secure largely discounted shipping rates. Your shipping quote is based on the information provided to Freight Club at the time of booking.

Any changes or differences in the weight, class, size, or location can result in secondary billing.

Please note, for “Open Quotes”, rates are confirmed at time of booking.

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